The 5 Key Tips for Effective Business Referrals
1. Start by ASKING! - If you don’t ask you will never receive. Let people
know that you are looking for referrals and ask for them from satisfied
clients.
2. Respond Immediately - You need to respond the same day you receive the
referral. I’d also recommend YOU follow up on the referral and not hand it
off to someone else.
3. Provide Feedback - One of the most important things to remember is to let
the referring party know what happened. Did you call, or meet with them?
What happened and what was the end result?
4. Send a Thank You Note - Let the referring party know how much you care by
sending them a personal note or email.
5. Have a Plan - Consider creating a formal program for referrals including a
process. List the Referral program on your website or the back of your
business like: “I’m never too busy for referrals!”
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Sunday, February 13, 2011
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